Effective Patient Consultation for Dentists
A clear, practical course that teaches dentists how to communicate confidently, build trust, and increase treatment acceptance.
This program is based on real clinical practice and modern communication methods that work for every dental specialty.
This program is based on real clinical practice and modern communication methods that work for every dental specialty.
Participation Format
Full Course
69$
Access to all 5 lessons
PDF materials
Templates for every consultation stage
Communication scripts
Lifetime access to course updates
Course Format
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5 structured video lectures -
Real clinical examples -
Practical communication techniques -
Ready-to-use scripts and phrases -
PDF templates and materials -
Tools that you can apply immediately in your daily practice
Course Program (5 Lessons)
Lesson 1 - Starting the Consultation
How to create a strong first impression and build trust from the beginning.
You will learn:
- How to greet patients correctly
- How to create a comfortable atmosphere
- How to prepare yourself and the room
- How to avoid common mistakes in the first minutes
- How to manage consultation time
- How to build rapport quickly and naturally
Lesson 2 - Gathering Information
How to listen effectively and understand patient needs.
You will learn:
- How to use open-ended questions
- How to avoid interrupting the patient
- How to show empathy
- How to read non-verbal signals
- How to uncover hidden concerns
- How to structure and document information
- How to build trust through communication
Lesson 3 - Clinical Examination
How to perform the examination in a clear, calm, and professional way.
You will learn:
- How to reduce fear and stress
- How to explain each step before you start
- How to use photos, scans, and CBCT to support understanding
- How to include the patient in the diagnostic process
- How to work effectively with an assistant
- Which mistakes make patients anxious
- How to keep the patient relaxed throughout the exam
Lesson 4 - Explaining the Diagnosis and Treatment Plan
How to present treatment so the patient understands and accepts it.
You will learn:
- How to explain diagnoses in simple language
- How to use visual tools effectively
- The structure: Problem → Consequences → Solution
- How to check patient understanding (Teach-Back method)
- How to offer treatment options without pressure
- How to avoid phrases that create resistance
- How to give clear, professional, and confident explanations
Lesson 5 - Closing the Consultation
How to end the consultation so the patient knows exactly what to do next.
You will learn:
- How to summarize the consultation
- How to confirm that everything is clear
- How to present next steps and timelines
- How to discuss appointments and expectations
- How to leave a strong, positive final impression
- How to document the visit correctly
- How to politely decline treatment if needed
Participation Format
Full Course
69$
Access to all 5 lessons
PDF materials
Templates for every consultation stage
Communication scripts
Lifetime access to course updates
Key Benefits of This Consultation Course
- A complete, easy-to-follow structure for any consultation
- Increased patient trust and satisfaction
- Higher acceptance of treatment plans
- Reduced misunderstandings and complaints
- Clear scripts and phrases for every stage
- Techniques based on real-life dentistry
- Better communication and professional confidence
- A system you can start using immediately
Course Lecturer - Mark Radzhabov
Orthodontist with 12 years of clinical experience
- Graduated from Pavlov First Saint Petersburg State Medical University (2013)
- Lecturer at “OrthodontExpert”
- Head of the Orthodontic Department at the “POLNIY PORYADOK” clinic in Gatchina
- Experienced in daily communication with patients of all ages
- Teaches dentists how to structure consultations and communicate effectively
- Known for practical, clear teaching and clinical expertise
Student's Feedback
- Saran ArumughanThis online course on MARPE in orthodontics exceeded my expectations. The content was comprehensive, well-structured, and easy to follow. The instructors provided clear explanations and practical examples, enhancing my understanding. The interactive elements and quizzes further enriched the learning experience. Highly recommended for orthodontic professionals seeking in-depth knowledge on MARPE. thank you sir very much again and looking forward to forward for further course from you.
- Dominika Rajca-PickeringPolandThank you , it works now with no problems , I managed to open all the files I needed. And I'd also like to add that the literature in the course is very well curated, I'm on this myofunctional/ sleep / early orthodontic treatment path and this is an amazing supplementations for all that I've learned so far and will add so much to my previous knowledge. I'm very happy with this course.
- Rafael RibeiroBrazil
InstagramHy mark how are you? I’ve like your profile and your vídeos! .. well, i’m very interested in this matter… It would be great to be able to share information with you. I love using MARPE in my treatments. I’ll watch your video now - Dental.hzzReally well done. I wish you all the best. I am happy to see this wonderful work from my colleagues in the profession.
- Isabela GherghelHi, I’m in the first year of residency in orthodontics. Thank you for the video!
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- dr.iryna_marHi !Thank you, Mark, for the interesting information! I will definitely take a look at it👍🏻
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Participation Format
Full Course
69$
Access to all 5 lessons
PDF materials
Templates for every consultation stage
Communication scripts
Lifetime access to course updates
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